Pros. Their Van's have trackers, they track you with their I phones and you have to ask to go to the toilet. May 21, 2021. openreach trainee engineer forum 2021. We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment The video interview is on the HireVue platform. Q20. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Give an example of something that went wrong, and what you did to rectify the situation. Complete recorded video then Very simple and straight forward interview process completed two interviews online via Teams or another platform which provides you with time slots of your interview times. In short her view is if you're a woman thinking of applying for a new career in engineering - go for it! Leverage your professional network, and get hired. So there is no risk. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. ), UPDATE: I got the job offer. The day is structured into 4 sections; it begins with an hour long presentation that goes into detail about what the role consists of and what will be expected of you as a trainee engineer. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, 101 Fibre jobs in South West on totaljobs. Openreach repayment project engineers (RPE) are set to strike for 48 hours later this month in protest at parent company BT Group's overhaul of the grading structure, the Forum Index | Search | Register (New User) | Login (Existing User) | Who's Online | FAQ | Main Site: General Discussion >> Jobs and Training: Register (or login) on our website and you will not see this ad. Q18. Salary information comes from 1,041 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. long hours tired easy local. 1. yesterday. Openreach recently announced that Gigabit full fibre broadband has been available in over 360,000 homes and businesses across Northern Ireland already, putting coverage at Meet Megan, one of our trainee engineers The company got worse to work for as time went on. See All 452 Reviews . This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Your questions and answers helped me tremendously to land my first Tech job. I interviewed at Openreach (Stoke-on-Trent, England) in Jul 2022. You need to be available for practically the entire day (8:00 - 15:30). Start Date: 2018 . on We're progressing your application . Unfortunately the pics and highlighted areas haven't copied but all the lines with asterisks were highlighted and pics included examples of passport (Mr beans) an actual drivers license with no redaction and a British gas bill from 2014. The process took 12 months. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Q21. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Free interview details posted anonymously by Openreach interview candidates. This is the place for off topic chitchat on subjects other than BT service problems. They made a point to reaffirm that if you have a legit phobia of heights or spiders, then the job is not for you. Any advanced engineer training which is cancelled (due to operational constraints) will be rescheduled into the following quarter. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. Based on 7 salaries posted anonymously by Openreach Trainee Field Engineer employees in Stone, England. Competitive salary starting at 20,000 on our Openreach Trainee Engineer apprenticeship, increasing on completion of a successful first year to 23,650 plus bonuses. Q1. Meet new people, Zero tolerance, learn everything or be punished severely (even as a trainee/apprentice) You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. 1. Business Outlook. Will openreach charge me for the cost of the training and company asset if I change the start date/resign before the start date? Every year, we help more than 2500 people from all walks of life to start new chapters in their careers - more than any other private sector business in the UK. [i] Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for 'on time repair' and 'on time provision' measures. Assuming I broke a rule posting the full email addresses,apologies. Openreach trainee engineer. What is the organisational culture at Openreach? 21h03, This is a BT retail customer to customer forum. Hello mate, did you do the assessment after? The day is structured into 4 sections; it begins with an hour long presentation that goes into detail about what the role consists of and what will be expected of you as a trainee engineer. Apparently there is no right answer, they are just trying to gauge how you approach the task. Practice 26 Openreach Interview Questions with professional interview answer examples with advice on how to answer each question. I cant say one thing to fault them, everyones always available to help and every day Im learning something new. What skills and qualities are needed to be an Openreach Engineer? What behaviours do you think youll need to demonstrate to deliver great service? I had an interview online due to covid and then got through second part. Im on step two ! Do you have questions for the panel? Pass YOUR interview at the first attempt! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Recommend. A free inside look at company reviews and salaries posted anonymously by employees. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Re: Openreach [..] engineers . This forum http://forums.thinkbroadband.com/job.html. Van, fuel card, good apprenticeship pay, colleagues camaraderie, benefits. Of course was my reply, so date set for 10th December. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. The process took 2+ months. God bless u mate and taking the time to help a lad out like mw who is in over his head. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Not long enough to complete jobs always getting phone calls asking if you can pick up more work. Data, analytics and insight roles. Our engineers will be taking special measures to ensure your safety and their own. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online. We often link to other websites, but we can't be responsible for their content. Tell me about a time you had conflict at work? Does anyone know who this number is? Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Before joining the Chief Engineers Office I was in Service Delivery, first as a copper network engineer and then as a fibre engineer, installing fibre broadband into homes and businesses. On my first day of training I was put at ease immediately because we were all in the same boat, most of us had never done any engineering before. Members who are extremely knowledgeable about this destination and answer travellers' questions frequently. Doing Business In Portugal, I was a sub contractor for openreach working on the frames in the exchange. If you want to be sociable than this is not the place for you, The Gold Standard In Telecoms Engineering Operations, Please please stay away, dont work for them, Good prospects for advancement if you want it, Not as nice as you think or heard in the past. Easter Bunny 2021, Your email address will not be published. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 20h34. I passed my video interview for a civil engineer role. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Im so glad I did because it gave me a view of the management side of the business. Why do you believe Openreach would be a suitable career for you? 27-02-2020 Requirements. Heres why you should buy with PassMyInterview.com. I interviewed at Openreach (London, England) in Apr 2022. Thank you for sharing. Management are 'company' people, don't care for you, only stats What do you know about Openreach? Getting an Interview. I done mine similar date but not heard anything yet. Cons. Pros. What behavior we shoud have to deliver a great customer service? Contenido. Get instant job matches for companies hiring now for Fibre jobs in South West like Engineering, Network Engineering, Electrical and more. I interviewed at Openreach in Jun 2021. Suitability Interview Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. The next day I received an email stating that I had passed the assessment. Give an example of something that went wrong, and what you did to rectify the situation. Reviews from Openreach employees about working as a Trainee Engineer at Openreach. 25 Openreach reviews. If you're expecting an Openreach engineer to visit your home, theyll do all they can to get you up and running without entering, but there may be some circumstances where we need to come into your home for a short period of time. How should you prepare for an interview at Openreach? Trainee Engineer (Current Employee) - Devon - 2 December 2019. Its Full UK Driving. Get started with your Free Employer Profile. Online through top score. Apparently there is no right answer, they are just trying to gauge how you approach the task. Despite this, my personal circumstances have changed, and I deeply regret I can not start anymore at that date. Presentation about openreach and what was on offer and 2 interviews with 2 different people around suitability and compatibility for the job role applied for. Openreach could be so much better. Afterwards. Hello mate i got the same email today did you have any response since then? 11 Openreach Openreach Engineer interview questions and 8 interview reviews. A week later I received an email stating I had passed the initial screening and my application will be progressed, however due to the high volumes of applications not everyone gets invited to the assessment centre. It threw me off having to basically talk to myself but what I found handy was that there was no time limit while replaying your response so it gave me plenty of time to practice my answer. Thats the end of your Openreach Engineer job interview. - Decent Salary - A lot of helpful advice from senior engineers - Decent training, - Can be physically demanding at times - Need to be comfortable working outdoors even in winter - Can be very lonely at times, Good salary for an apprenticeship We supported each other through our learning on the job phase we helped each other out a lot in those early days. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Give Me The Answers To My Interview! Programme Type: Traineeship . Either love it or hate it, it's for some people and really not for others. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This stage consists of 4 questions. There hasnt been a bigger day for us since our creation in 2006. Especially since the pandemic and so many people needing to work from home or just keep in touch with family and friends. A lot to unpick, Openreach do have van trackers ,and they do keep tabs on this, and if a particular engineer had more than average 'no access' failed appointments then management would be all over it , that would be investigated, if an ISP , after being moaned at by an end user, complained they could ask OR to explain why they said no access when the end user is insistent they were home . Tell me about a time you witnessed a colleague breaking health and safety rules at work. Read previous employee reviews and find opportunities with Openreach. However just wondered if there are any telecoms engineers on here who may have insider Knowledge, have heard mixed reports about what it is actually like to work for them Edited January 4, 2019 by MBW Q12. Please post on the forum listed on the last post, as this has nothing to do with Openreach. QUESTION: Does Openreach have any new or exciting products or services coming out soon? None to say honestly it's great so far. The questions was basic eassy to answer if you make a little reasearch about company. Name a time when you made a decision that you regretted. What should you wear to an interview at Openreach? Openreach will track and share metrics of the number of engineers achieving advance status and timeframes with the . What behaviours do you think youll need to demonstrate to deliver great service? This online course will instantly be free for you to access for 30-days. 20h59 These include cookies that allow the sharing of anonymous data with selected third-party partners. What are your strengths and weaknesses? Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Full Suggested Answer & Detailed Response, Question 11, Both interviewers were relatively informal and made me feel at ease as I was quite nervous. Paul Kunert Fri 5 Mar 2021 // 12:30 UTC. This means that every time you visit this website you will need to enable or disable cookies again. I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. Benefits What skills are needed to demonstrate good customer service? This is done using a platform called TopScore and Microsoft Teams. I receive 4 question where I answer recording myself . As I said earlier, my interviewer was relaxed and said he wasnt bothered about the timeline with my examples which was a relief. We build and look after the network that allows communication providers to offer phone, internet, and TV services to the nation. Filter. As a reminder; The documents need to be sent to: openreach.assessment.centre@openreach.co.uk. There is no many cons associated with this job. Gospel Reading For Palm Sunday 2021, I interviewed at Openreach (Wakefield, England) in Sep 2021, Three processes. All the benefits of a full BT employee, including free broadband, BT TV . Unfortunately due to the high volume of applications we receive its not possible for us to invite all candidates who reach this stage to attend an assessment centre. Hi all Just wondering if anyone had heard back from Openreach in regards to an assessment centre. Brentwood. 30,000 - 35,000 a year. Anonymous Employee in Stoke-on-Trent, England, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why do you want to be a trainee engineer? When I did get invited to the interview it was a really straight forward process and I had all the information I needed to be prepared. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. 6. Search Openreach engineer jobs. Copy. Openreach Review #63452 This is the final step in the move to greater independence. Id tell anyone to consider applying, no matter whether you think you fit what an engineer looks like or not. Profile Reviews (673) Review Score. I also do computer-based work on spreadsheets and trackers and work with suppliers and partners. Tell me about a time you demonstrated leadership? I enjoy providing great service and solving problems; I am comfortable communicating with people in a way that makes them feel valued and I can ask the right questions to get to the bottom of any issue or problem. Over three million more homes and businesses in the hardest to reach parts of the country to get ultra-reliable, gigabit-ready Full Fibre broadband by the mid-2020's. When I became a manager, my team had never had a woman manager before, but they were all great and very welcoming I was managing fifteen Full Fibre engineers and they all helped me step up into the role. The interview was a video interview. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. About you Form Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. Capital Outsourcing Group 3.0. The complaint steps literally saved me for my interview earlier, thank you!!:). Once I submitted the application, almost immediately I received an email with a link for the video interview. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Thank you so much for the tips and advice! Why do you want to become a openreach engineer? Location. You should contact Openreach direct and ask them or ask on this forumhttp://forums.thinkbroadband.com/job.html. Answer See 2 answers. What do you about Openreach and the products and services we offer. It has nothing to do with Openreach. Decent salary and benefits, job has variety. Hi to all. The practical was a 15 minute task where you are given 4 jobs and you have to plan your day and route (prioritising vulnerable customers is a must). This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! Zero tolerance, learn everything or be punished severely (even as a trainee/apprentice) Management are 'company' people, don't care for you, only stats Training limited then out on your own. Get started with your Free Employer Profile. 30,000 - 35,000 a year. Q22. I interviewed at Openreach (London, England) in Apr 2022. I also assumed Id be the only woman in my trainee group. This is a BT Retail forum, not Openreach. When you first start expect to be thrown in at the deep end and expect limited help if any as everyone that can help you are Announcements, Guides & Community Updates, http://forums.thinkbroadband.com/job.html. Four years on and Ive worked my way up to the Chief Engineers Office which is a prestigious place to be and Im very proud of it. Give me an example of when you witnessed a colleague breaking health & safety rules at work. The job of a BT Openreach Engineer is highly rewarding. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. Your email address will not be published. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! If you saw someone not wearing PPE at work when they should be doing, what would you do?
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