We take privacy seriously. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. We work closely with our underwriting colleagues, brokers and agents, and above all, with our insureds, to achieve most effective claims outcomes in an efficient, proactive manner. Please let us know if we can be of further assistance. Copyright 1997-2023, Ripoff Report. The following is our response. and choose a convenient extended warranty plan! A.M Best Rating. Extended Warranty - Car totaled, Automotive, 34 replies Is an extended warranty necessary, Automotive, 51 replies Extended Warranty advice (do I really need it), Automotive, 15 replies I need an extended auto warranty, Automotive, 20 replies 2003 Acura TL-S extended warranty help, Honda and Acura, 7 replies However, in review of our records, you have not submitted a claim regarding your vehicle's paint protector pursuant to the terms and conditions of the limited warranty. The Warranty Group has more than 50 years of experience and over $5 billion in assets. Ethos Group contact info: Phone number: (972) 331-1000 Website: www.ethosgroup.com What does Ethos Group do? Our resources and reputation allow us to attract proven leaders in the industry and recruit fresh talent from college campuses across the nation. To proceed with a claim, please contact our Claims Manager, **** ******* at the following: XXX-XXX-XXXX or ********@ethosgroup.com. I have taking my 2013 Ford F150 to two different Ford Dealerships, Suntrup Ford in Saint Louis and Auffenberg Ford in O'Fallon, IL., for warranty repair. Life insurance. We drive profits and customer retention by helping the dealership create a world-class ownership experience. This report was posted on Ripoff Report on 12/20/2017 01:11 PM and is a permanent record located here: Nationwide coverage if the vehicle breaks down while away from home. After the sale, our technology also allows for a dynamic and efficient way to deal with product administration. Just call our toll free number before repairs are started. | Ethos Group partners with automobile dealers to promote a customer-focused approach to the sale, financing and servicing of . The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Damage that may be covered under this Limited Warranty must be notated to Ethos within 30 days, failure to do so, will result in the warranty being terminated. Your complaint indicates that you had issues with your vehicle's oil consumption, and you are requesting the replacement of your vehicle's engine and transmission. The car burns oil at an excessive rate , about a quart every 200 miles. Whether you need to file a warranty claim or resolve problems with a [. Blog. March, 19, 2022, tires replacement, EG will not cover low tread road hazardous. Or Call 877-584-3848 Aeverex Warranty (purchased before 11/1/2016): Find an Aeverex Repair Facility Or Call 888-781-5649 I Need to Report a Total Loss or Ask a Question About GAP Coverage If you have GAP Coverage and experience a total loss, call SilverRock below. Sometimes the process is complicated, and other times the company denies the claim. Get the latest business insights from Dun & Bradstreet. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. A claim can happen anytime to our valued specialty insurance clients. 12/13/2021 Why Ripoff Report will not release author information! In review of our records, you purchased a "GAP Addendum to Installment Sales Contract" ("GAP Addendum") on January 16, 2015. Heres what this procedure should look like. They are too running into the same situation where the part is hard to get and want to go through their own vendor and at a more expensive price, and again Ethos will not approve and I would have to pay the difference. If you received a notice of data breach letter from Ethos Group, Inc., please contact us as soon as possible to understand your legal rights in response to the data breach. Aug 16 2014. Woody Harrelson, Movies, 14 replies The Ethos That Shaped Suburbs Is Now Shaping Cities, Urban Planning, 76 replies Cap and Ball and "Pennsylvania deer-hunting" cultural ethos, Pittsburgh, 8 replies Visit DoNotPay in your web browser and go to, Tell us whether youre appealing against the decision of a car manufacturer or an extended warranty provider, Attach the rejected warranty claim and give us more info about the company, Once you repeat these steps, we will send an appeal letter directly to the firm in question. If the owner doesn't want to spend money on an engine and transmission, it becomes salvage and that was the condition when I bought it. Once we have received your completed Cancellation Application Form, we will process your cancellation request pursuant to the terms and conditions of your Contract. As a matter of policy, BBB does not endorse any product, service or business. . The following is our response. Reimbursement limits may vary; check contract for details. In no event shall the manufacturer be liable or responsible for any loss or damage including, without limitation, direct, indirect or consequential damages, except as expressly set forth herein. 1550 for 24 payments done in the 24 months In the GAP Addendum section captioned "Termination of Addendum" it specifically states: "This Addendum will terminate as of the earliest date that any of the following events occur: 1. GAP Waiver specifically states: "To cancel the addendum and request a refund/credit, you must contact the dealer/creditor, in writing, at the address shown above." In review of our records, purchased a "GAP Installment Sale Contract/Loan/Lease/Agreement Addendum" ("GAP Waiver") on January 6, 2018. Purchasing a vehicle is a big decision and thinking about all the options can be overwhelming. We only use cookies for session management, and we neither collect nor keep user personal data. Specifically it states: "Cancellation. Send us an email to protection@ethoslife.com. 7/19/2022 i purchased a used car from auffenberg nissian and was sold a paint and interior protection insurance for 995.00 unknowingly basically ya i signed it but it was never explained to me 9/20/22 i noticed a paint peeling issue so I called Ethos group and told me to look at my contract to see if it was cover never got a contract just a page I signed he told to get it checked out if it wasn't covered that they would reimburse me and also said he would send me a contract on what is and is not covered still haven't received yet so i called to canceled and get refund but Ethos tells me they cant reimburse me i would have go to the dealer but the contract is with ethos not the dealer i ask to talk to the boss he never answered the phone. Markovits, Stock & DeMarco, a law firm experienced in data breach cases, is investigating claims on behalf of victims of a data breach involving data entrusted to Ethos Group, Inc. Ethos Group, Inc. is a business services company based in Irving, Texas. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. All rights reserved. Live chat: Not available. File your review. Service Contract UnderwritersCurrent A.M. Best Ratings(as of Feb. 11, 2010) Service Contract Underwriter. I was told that I had to go through the dealer in order to do that. Life insurance 101. Consumer Alerts | Nov 7, 2022 Morgan & Morgan's data privacy attorneys are investigating the data breach announced by Ethos Group, Inc. on October 31, 2022. Suite 305. February 11, 2022 A reissue check was sent to Ms. ********'s lienholder. Ethos Group Technical Support Phone: (214) 273-1275 Email: support@ethosgroup.com. To claim your warranty over the phone you need to contact the companys claims department. Contract # XXXX-XXXXXX Based on the timeline above, Ethos Group acted promptly and in compliance with the terms and conditions of your Contract. Waiting on a part that's on back order. Please let us know if we can be of further assistance. As stated in the Membership in the section captioned "Additional Roadservice Benefits - Call 1-866-391-5628"" it specifically states: "Wheel Benefit Limit: For the term of the SafeRide Motor Club Membership, this benefit provides coverage for conditional wheel damageNOTE: Wheel replacement reimbursement is only offered in the event the covered wheel was repaired, or was attempted to be repaired by a commercial wheel shop." A "Breakdown" is defined as: "For Tires and Wheels/Rims only a Breakdown is defined as a total failure of the Covered Part to hold air resulting from ordinary road hazards such as potholes, rocks, wood debris, metal parts, glass, plastic, or composite scraps." Dont click on those slick Ads! File a claim using the information on your contract. Olympicare extended warranty (Ethos Group) ?, Automotive, 16 replies Ethos. Please let us know if we can be of further assistance. Corporate Advocacy Program: How to repair your business reputation. Honor. You can see some of the most popular extended warranties Ethos offers in the table below: Besides these warranties, you can opt for deductible, windshield, tire & wheel, and many more payment plans. We offer Foreign Domicile Corporations taxed as U.S. entities, Non-Controlled Foreign Corporations (NCFCs) and retro structures. Ethos Group Purchased vehicle 4 months ago with Ethos Warranty. We drive profits and customer retention by helping the dealership create a world-class ownership experience. . After the sale our technology also allows for a dynamic and efficient way to deal with product administration. Our company works with the industrys leading experts. companies, including Ethos, usually try to wiggle out and find the reason for rejecting your claim. Begin your free case consultation now. The date Your Financing Contract is scheduled to terminate" Your finance contract states the final payment was due on June 16, 2021. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I called my lien holder on 1/26/22 to see if they got the refund and they did not. I think Ethos is running some type of scam whereby they are just collecting premiums and not paying consumers on claims. Breakdowns caused by wear and tear from personal driving habits. The following is our response. EG Assurance suggests visiting the dealer and raising a warranty claim on the spot.